NWPH Services

Last Updated: [Insert Date]

These Terms and Conditions govern the use of the website www.nwphservices.co.uk and the services provided by NWPH Services. By accessing this website or engaging our services, you agree to comply with these terms.

1. About Us

NWPH Services provides professional plumbing and heating services for commercial and domestic customers throughout Cumbria and surrounding areas.

Our services include, but are not limited to:

• Commercial plumbing installation and maintenance

• Heating system installation and repairs

• Boiler servicing and maintenance

• Emergency plumbing and heating services

• Planned maintenance for schools, businesses, and commercial premises

For enquiries you can contact us at:

Phone: 07790 019319
Website: www.nwphservices.co.uk

2. Use of This Website

By using this website you agree:

• Not to use the website for unlawful purposes

• Not to attempt to gain unauthorised access to the website or server

• Not to copy or reproduce website content without permission

We reserve the right to restrict access or remove content if misuse occurs.

3. Quotes and Estimates

Any quotes provided by NWPH Services are:

• Based on the information available at the time

• Valid for 30 days unless stated otherwise

• Subject to change if additional work or materials are required

Final pricing may vary if unforeseen issues arise during work.

4. Booking and Service Agreements

When booking our services:

• Customers agree to provide accurate information about the work required

• Access must be provided to the property at the agreed time

• Delays caused by lack of access may incur additional charges

We reserve the right to decline work that is unsafe or outside the agreed scope.

5. Payments

Payment terms will be agreed prior to work commencing.

Unless otherwise stated:

• Payment may be required upon completion of work

• Larger projects may require a deposit before work begins

• Late payments may incur additional charges

NWPH Services reserves the right to suspend work if payment terms are not met.

6. Warranty

NWPH Services offers a 10-year warranty on qualifying work, subject to the following conditions:

• The installation has been used correctly

• The system has been properly maintained

• The warranty does not cover damage caused by misuse, negligence, or third-party interference

Warranty terms may vary depending on the service provided.

7. Liability

NWPH Services will carry out all work with reasonable care and professional standards.

However, we will not be liable for:

• Indirect or consequential losses

• Damage caused by existing faults or hidden defects

• Delays caused by factors outside our control

Nothing in these terms limits liability where it would be unlawful to do so.

8. Cancellations

If you need to cancel or reschedule an appointment:

• Please provide at least 24 hours notice

• Late cancellations may be subject to a call-out charge

Emergency bookings may have different cancellation policies.

9. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of NWPH Services unless otherwise stated.

You may not copy, reproduce, or distribute any website material without written permission.

10. Website Accuracy

We aim to keep all information on this website accurate and up to date. However, we do not guarantee that all information is:

• Complete

• Current

• Free from errors

NWPH Services may update website content at any time without notice.

11. External Links

Our website may include links to third-party websites. We are not responsible for:

• The content of those websites

• Their privacy practices

• Their terms and conditions

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal information.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms will be subject to the jurisdiction of the UK courts.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

NWPH Services

Phone: 07790 019319
Website: www.nwphservices.co.uk